Channels

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A channel is a place where a team or an individual can create threads in which to interact with Qbo and work towards a common goal. A channel can be a project, activity, or topic. It can be set to either private or public, based on the channel author’s need.

Qbo

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qbo is the default channel that is created when Qbo is installed. The qbo channel allows the user to have private conversations with the bot, and pose queries , get results, and boards. Multiple threads can be created or deleted in any channel.

Channel

Qbo

Create

Add/Delete users

Update

Archive/Un-archive

Delete

Related Videos

Collaborate with your colleagues on Qbo

To create a thread, see Create.

To delete a thread, see Delete

Note

The qbo channel cannot be deleted, edited, or archived.

Create a channel

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Qbo allows you to create custom channels as needed. Your new custom channel is listed below CHANNELS in the side navigation pane, with a hashtag next to its name.

There are two ways to create a custom channel.

Method 1

1. Click CHANNELS in the side navigation pane.

   

   The Browse channels window opens. You can search for public channels to join or leave.

   

   Note

   You cannot leave a public channel if you are its sole owner.

2. Click the Create a new channel button.

Method 2

1. Click next to CHANNELS in the side navigation menu.

   

   The Create a new channel window opens.

   

2. Enter a Name and Description for the channel. Name is a mandatory field.

3. Click the button below Channel privacy to set the privacy of the channel to either Public or Private. By

   default, privacy is set to Private.

4. Click the color box below Hashtag Color to change the color of the hashtag. By default, the hashtag color is set

   to black.

5. Click the Members field to add users to the new channel and to set up collaboration with the bot.

   The newly added users appear below Members. By default, the user with whom you are creating a new channel is a member of that channel. To delete a member of the channel, click their name and it will get deleted. See: Add and remove users.

6. Click Save to create the new channel or click Cancel to discard channel creation.

Add and remove users

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You can add users to an existing custom channel, or during creation of a new channel (see Create a channel).

Add users to an existing channel

1. Select a channel from the side navigation pane.

2. Click > Update channel.

   

3. In the Update channel window, click the Members field and start entering the username to select the user you want

   to add.

   

4. Click Save.

   Check that the number of members has increased by one.

   

Remove users from a channel

1. Select a channel from the side navigation pane.

2. Click > Update channel.

   

3. In the Update channel window, under the Members field, hover the mouse pointer over a username and click to

   remove that user.

   

4. Click Save.

   Check that the number of members has decreased by one.

   

Update a channel

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To update or edit a custom channel:

1. Click > Update channel.

   

2. In the Update channel window, edit the channel information. You can modify:

   • Name

   • Description

   • Channel privacy

   • Hashtag color

   • Membership (See Add and remove users)

   

3. Click Save.

Archive or unarchive a channel

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Archive a custom channel

1. Click > Archive.

   

2. Click the Archive button to confirm.

   

   The channel is archived in the Archived channels* folder in the side navigation pane.

   

3. Click the Archived channels folder to see archived channels.

   

Unarchive a custom channel

1. Click the channel name under Archived channels in the side navigation pane.

2. Click > Un-archive.

   

   The channel will appear in the CHANNELS list.

   

Delete a channel

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To delete a channel:

1. Click > Delete.

   

2. Click the Delete button to confirm.

   

   The channel is permanently removed.

Attention

All channels that have been created will be visible in the admin panel.